Refund policy
Returns & Replacements
- If you need to return or exchange an item, please initiate your request within 7 days from the date of delivery.
- You can request returns via email at help@arirotoys.com or through WhatsApp at +91 89399 92451.
- When returning a product, shipping charges will be deducted based on actual costs incurred. However, if there's a defect from our end or transit damage, shipping charges will not be deducted.
- Please note that due to hygiene reasons, teethers and rattles are non-returnable and non-refundable.
- Once your return request is accepted, we will provide you with detailed instructions for the return process via call, WhatsApp, or email.
- For exchanges, we will arrange to pick up the existing order, and the refunded amount can be used to place a new order.
- Refunds for prepaid orders will be initiated within 48 hours, while refunds for cash on delivery (COD) orders will take 7 days after we receive the product back at our facility.
- Please ensure to request order cancellations before the order is dispatched. If the order has already been dispatched, shipping charges will be deducted.
Your satisfaction is our priority! If you're not satisfied, please reach out to us within 7 days for returns, exchanges, or refunds. You can contact us via call +91 99948 72434, or email us at support@urchaag.com
- If you need to return or exchange an item, please initiate your request within 7 days from the date of delivery.
- You can request returns via email at help@arirotoys.com or through WhatsApp at +91 89399 92451.
- When returning a product, shipping charges will be deducted based on actual costs incurred. However, if there's a defect from our end or transit damage, shipping charges will not be deducted.
- Please note that due to hygiene reasons, teethers and rattles are non-returnable and non-refundable.
- Once your return request is accepted, we will provide you with detailed instructions for the return process via call, WhatsApp, or email.
- For exchanges, we will arrange to pick up the existing order, and the refunded amount can be used to place a new order.
- Refunds for prepaid orders will be initiated within 48 hours, while refunds for cash on delivery (COD) orders will take 7 days after we receive the product back at our facility.
- Please ensure to request order cancellations before the order is dispatched. If the order has already been dispatched, shipping charges will be deducted.
Your satisfaction is our priority! If you're not satisfied, please reach out to us within 7 days for returns, exchanges, or refunds. You can contact us via call +91 99948 72434, or email us at support@urchaag.com
